ESSENTIAL FUNCTIONS

Receive incoming letter mail and packages delivered to the College, sort for distribution to staff, faculty and students Operate package scanning software and scanners; scan, assign and accurately label parcels for distribution to campus community Operate high density mail software and scanners, accurately distributing letter mail to students Deliver letter mail and packages via mail delivery vehicle, on foot, at customer service counter, or through parcel locker, primary delivery driver of Mail Services golf cart Provide Mail Services information, updates and assistance to all members of campus community Assist with processing outgoing mail with correct postage and preparing outgoing packages for pickup Manage the customer service counter, alongside student workers, to answer inquiries, and deliver mail and packages to walk-in customers Cooperate with student workers, providing training and leadership; ensure coverage for customer service counter and mail delivery Handle Confidential information discreetly

ADDITONAL RESPONSIBILITES

Assist with preparation of outgoing bulk mail, as needed, ensuring correct postage and charge accounts Prepare outgoing packages for pickup when needed Handle inquiries with professionalism Provide mailroom services during team member's or Supervisor's absence Handle confidential information discretely Respond to inquiries as delegated by Supervisor, address issues timely with professional communication and innovative solutions Crosstrain in Central Receiving, to be back-up in their absence; Answer receiving door for carrier deliveries in absence of Central Receiving Agent; accept and sign for deliveries; inspect and receive employee orders in Breezeway ERP system and track packing lists Accept, prepare and coordinate outgoing packages for carrier pickup. Performs other job-related duties as assigned by the department.

MINIMUM QUALIFICATIONS

High school diploma or GED Intermediate Computer Skills; experience using Microsoft Office products Capability to learn computer software and job-related technology, including tracking software and ERP system Ability to work with or learn postage machine operation Successfully work in a team environment Clean driving record; Valid Driver's License

PREFERRED QUALIFICATIONS

1-year experience in post office or mail services department 2-years of customer service experience Proficiency in postage-related technology or package receiving/delivery technology

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Heavy work: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly. Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping and repetitive motions. Safely drive College Mail Services golf cart daily; Must possess and maintain a current and valid Class E Florida Motor Vehicle Operator's Driver's License throughout employment. Must have good visual acuity and communication skills to talk on the phone and respond to emails, face-to-face contact, or other inquiries. Flagler College is a private liberal arts college located in St. Augustine, Florida. Founded in 1968, our mission is to enrich lives by creating a thoughtful, personalized experience in a supportive educational community.

READY TO JOIN OUR COMMUNITY?

W e are here to help. 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