Mail Service Specialist

Overview Complete Management Solutions (CMS) is a provider of Workplace Support Services. These services include, but are not limited to document services, mail services & reception services. At CMS, we aim to deliver exceptional client experiences keeping our clients workplace working! We are currently looking for a Mail and Print Services Specialist who will be responsible for processing all mail functions including, but not limited to print & copy, messenger, courier, fulfillment, and distribution of all incoming & outgoing mail products & services. Other responsibilities and qualifications are detailed below:

Responsibilities:

• Operating functional equipment; including metering, x-ray, inserting (where applicable) and other equipment. Digital mail strongly preferred
• Receive, sort, open, scan, weigh, deliver/distribute, and pick up incoming and outgoing work.
• Stage work for courier pickup including required manifest(s) and documentation.
• Basic record keeping and tracking of data as required by management.
• Identify receipt of tampered work and escalate as appropriate.

.Handling of specialized items and more complex inquiries, including extensive research . Basic Knowledge of print equipment and finishing required

Qualifications:

• Ability to follow directions and follow through on tasks.
• Good customer service skills.
• Able to work productively in a fast-paced team environment.
• Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
• General understanding of Microsoft Office products; including Outlook (email system).
• Scanning experience is a plus. . Attention to detail is a must.
• Must be comfortable with use of basic business technology.
• Good oral and written communication skills.
• Able to lift and push items of significant weight (up to 50 lbs).
• Able to stand and walk for long periods of time.
• High school diploma or equivalent required.
• Prior experience in a mail production environment preferred .

Benefits:

• Full Medical, Dental, Vision insurance offered upon completion of probationary period
• Exceptional PTO program including paid holidays, Vacation and Sick time.
• 401k Program
• Company funded group life Insurance.
• Supplemental insurance options available.
• Competitive Pay
• Promote from within program.

Full Time:

Salary $23.00-$25.00

Per Hour Job Type:

Full-time Pay:

$23.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): How do you your previous roles pertain to this position?

Experience:

Customer support: 3 years (Preferred)

Mailroom:

3 years (Required) document services: 2 years (Required) Shift availability: Day Shift (Preferred) Ability to

Commute:

Chicago, IL 60603 (Required)

Work Location:

In person