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Front Desk Agent
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Holiday Inn Express and Suites McCalla Alabama
Bessemer, AL (In Person)
$29,120 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a fast-paced environment. Responsibilities Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office Handle data entry, filing, and document proofreading to maintain accurate records and support office organization Assist with general office management tasks such as inventory tracking, supply ordering, and maintaining cleanliness of the reception area Provide customer support by addressing inquiries, providing information, and resolving issues with a positive attitude Support clerical duties including typing correspondence, managing emails, and supporting bookkeeping or basic financial recordkeeping using QuickBooks or similar software Requirements Proven office experience or administrative background with strong organizational skills Excellent computer literacy across Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Strong phone etiquette skills with experience managing multi-line phone systems Bilingual abilities are highly preferred to serve diverse client needs effectively Demonstrated customer service skills with a friendly and professional demeanor Ability to handle clerical tasks such as data entry, filing, proofreading, and calendar management efficiently Experience in medical or dental receptionist roles is a plus but not required Personal assistant or office management experience will be considered an asset Knowledge of bookkeeping software like QuickBooks or general office management tools is advantageous Strong time management skills with the ability to prioritize tasks in a fast-paced environment Join our team as a Front Desk Agent where your proactive attitude and organizational talent will shine! We're dedicated to fostering a supportive environment that values your contributions while offering opportunities for growth. This is a paid position committed to helping you develop essential administrative skills while making a meaningful impact from day one.