Bilingual Part-Time Receptionist

Bilingual Part-Time Receptionist The Hispanic and Immigrant Center of Alabama Birmingham, AL Job Details Part-time $14 - $15 an hour 6 hours ago Benefits Professional development assistance Qualifications Spanish English High school diploma or GED Full Job Description Bilingual Part-Time Receptionist Job Description About HICA The Hispanic and Immigrant Center of Alabama (HICA) is one of the most successful social impact organizations in Alabama. For over 25 years, we've been a catalyst for empowerment and economic progress for the Latino and immigrant communities. HICA serves more than 4,000 residents annually with high-quality services and advocacy at the local, state, and national levels. Our work spans family and legal services, education and workforce readiness, and economic development. We are headquartered in Birmingham, Alabama. About Inspiritus Inspiritus guides individuals and families on a path from surviving to thriving. We empower those whose lives have been disrupted to discover their strengths and resilience, accompanying them as they grow into vibrant contributors to their community.

Job Summary:

The Part-Time Receptionist serves as a first point of contact for HICA and Inspiritus constituents and plays a crucial role in creating a professional, welcoming, and supportive experience for everyone who enters or call our office. This position is designed to increase the capacity of our Office Coordinator by providing front‑desk coverage—primarily greeting visitors/constituents and answering calls—so that the Office Coordinator can focus on office operations and administrative priorities.

Reports to:

Chief Operating Officer Status:

Part-time, Non-Exempt Duties and Responsibilities:

Front Desk & Visitor Support (Primary Focus):

• Answers, screens, and routes incoming phone calls and voicemails in Spanish and English.
• Welcome all visitors and constituents with warmth, professionalism, and cultural humility, including individuals who may be in crisis.
• Maintains an organized, welcoming, and tidy reception area (materials stocked and ready).
• Supports building security practices by following safety procedures and controlling access via the reception desk.
• Maintain accurate, timely, and confidential participant records in required data systems. Administrative and Operational Support (Secondary):
• Collects, sorts, and distributes daily mail and deliveries
• Office supply inventories, including ordering supplies and maintaining clean supplies inventory.
• Help with office organization tasks (e.g., copying/scanning, filing, assembling packets, scheduling support) assigned.
• Assists with conference room scheduling/availability and set-up needs as requested. Learning & Growth (Built into the Role)
• Office systems and basic administrative workflows
• Workplace communication, scheduling, task management tools
• Software skills (Windows and Microsoft Office), with support as you learn.

Qualifications:

Required:

Bilingual:

Spanish/English with strong written and verbal communication skills in both languages.

Education:

High School diploma or GED.

• Growth mindset: Demonstrated drive to learn, follow directions, and build new skills over time.

Preferred /

We Can Train:

• Professional, respectful customer service and interpersonal skills that reflect HICA's and Inspiritus core values.
• Prior work experience in customer service or reception is a plus but not required.
• Valid driver's license, automobile insurance, and reliable transportation (if needed for occasional errands or off-site support).
• Ability to listen, stay calm under pressure, and learn effective conflict de-escalation techniques.
• Comfort learning new software and office tools (e.g., Windows and Microsoft Office).
• Strong organization and follow-through; able to manage simple, repeatable front-desk workflows

General:

• Maintains and upholds the core values of HICA and Inspiritus and supports the organizations' advocacy initiatives.
• Brings a spirit of teamwork, initiative, and a growth mindset to work each day.

Compensation:

Hourly rate: From $14 to $15/hour based on experience and qualifications. How to

Apply:

Please send a cover letter and resume to Raquel Vasquez at . Please apply as soon as possible. HICA is an Equal Opportunity Employer The Hispanic and Immigrant Center of Alabama hires the most qualified candidates without regard to any person's race, color, sex, gender, gender identity, gender expression, age, religion, ethnicity, sexual orientation, parental status, marital status, military discharge status, or source of income.

Pay:

$14.00 - $15.00 per hour

Benefits:

Professional development assistance

Language:

Spanish (Required) English (Required) Ability to

Commute:

Birmingham, AL 35209 (Required)

Work Location:

In person