Provide front-desk coverage every other weekends, answer and manage multiple phone lines, warmly greet and assist visitors and family members, and engage courteously with residents.

Key duties:

Answer/multi-line phone system promptly and professionally Greet/check-in visitors and direct inquiries Provide basic information and route calls/messages Interact with residents to support social connection and comfort Maintain a tidy, welcoming reception area

Requirements:

Excellent communication and customer-service skills Comfortable handling multiple calls and simultaneous tasks Friendly, patient, and resident-focused Reliable punctual weekend availability