Overview As a Front Desk Agent, you'll create a welcoming first point of contact for clients and visitors while keeping daily office operations organized and moving. You'll answer calls, manage appointments, handle records, and support administrative tasks with care and accuracy.

Your impact:

Clear communication and reliable front-desk support help clients get timely assistance and help colleagues stay focused on their work. Duties Welcome visitors, respond to inquiries, and provide attentive customer service and customer support in person and by phone. Operate multi-line phone systems, use professional phone etiquette, and direct calls with clear phone communication. Schedule appointments, coordinate calendars, and assist with office management and general administrative needs. Complete data entry, typing, word processing, proofreading, filing, and spreadsheet updates; maintain accurate records. Support bookkeeping tasks, including QuickBooks entry, and use Microsoft Office, Google Workspace, and other productivity software. Qualifications Strong customer service, client communication, organizational, and time management skills; dependable computer skills, computer literacy, and technical proficiency. Office experience, including front desk, clerical, or administrative experience, is helpful. Medical receptionist or personal assistant experience is also welcome. Familiarity with spreadsheets, word processing, calendar management, filing, and bookkeeping is preferred. Experience with QuickBooks, Microsoft Office, Google Workspace, and multi-line phone systems is an asset. Bilingual ability is welcome.

Pay:

$11.00 - $14.00 per hour

Work Location:

In person