Patient Experience Team Member (Lead Front Desk Receptionist) - The Edge Men's Health Clinic Award-Winning Team | Growth Opportunity | Monday-Thursday Schedule The Edge Men's Health Clinic-recently named 2025

Best of Northwest Arkansas:

Men's Clinic -is seeking a polished, energetic, and service-driven Patient Experience Team Member to join our growing team. We are part of a highly respected network of healthcare practices, alongside Renew Aesthetics (2025 Best Weight Loss Clinic) and Ozark Regional VeinArtery Center (2025 Best Vein Center) . Together, we are known for delivering exceptional patient care, innovative treatments, and a premium experience. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating a welcoming and efficient front office experience, we would love to meet you. What You'll Do Greet patients warmly and create a positive, professional first impression Deliver a high-touch, concierge-style experience throughout the patient visit Manage front desk communications including phone calls, texts, emails, and inquiries Coordinate and optimize the appointment schedule to ensure smooth clinic flow Handle scheduling changes with professionalism, empathy, and efficiency Assist with patient check-in/check-out and accurately process payments Educate patients on services, promotions, and products as appropriate What We're Looking For Friendly, polished, and professional presence Strong communication and interpersonal skills Ability to multitask and stay organized in a busy environment High attention to detail and accuracy Comfortable using multiple systems (e.g., scheduling software, Word, Excel) Team-oriented with a positive, adaptable mindset Qualifications Minimum 2 years of medical scheduling or front office experience (required) Minimum 2 years of computer experience (required) Bilingual (English/Spanish) preferred ScheduleWork Environment Monday-Thursday | 7:00 AM - 4:00 PM 30-minute unpaid lunch In-person role located in Rogers, AR CompensationBenefits $18-$21/hour , depending on experience 401(k) Health, dental, vision, and life insurance Disability insurance Paid time off Why Join Us Be part of an award-winning, growing organization Work in a collaborative, team-oriented environment Opportunity for growth across multiple specialty clinics Consistent weekday schedule with long weekends Location Requirement Applicants must be able to reliably commute to Rogers, AR 72758 or relocate prior to start.