Receptionist - State Farm Agent Team Member

Benefits:

Bonus based on performance Paid time off Training & development

ROLE DESCRIPTION

Jay Myles State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual who is bi-lingual to join our team as a receptionist/customer service representative. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in customer service role. Must be comfortable in a sales position. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.