Not Ready Important Notice About the Application Process This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note: Candidates who complete the AI screening are reviewed first—daily. We strongly encourage you to complete it promptly to ensure early consideration (first come, first served). Expect to receive a prompt from our AI screener shortly after applying. The AI screener helps us streamline the Candidate intake process, but rest assured— you'll still work directly with a Masis recruiter throughout the rest of your hiring journey. Front Office Receptionist (Behavioral Health) —
Job Description Pay Rate:
$18/hour
Schedule:
Monday-Friday, 8:00 AM-5:00
PM Location:
Kingman, AZ Position Summary We're seeking a dependable Front Office Receptionist to support a busy behavioral health office. This role is the first point of contact for clients and visitors and is responsible for creating a welcoming, professional environment while handling front-desk operations, scheduling support, and administrative tasks with a high level of confidentiality. Key Responsibilities Greet and check in clients/visitors professionally; help maintain a calm, supportive front-office environment Answer and route incoming phone calls; take accurate messages and follow up as needed Schedule, confirm, and adjust appointments; assist with coordination for clinicians and office staff Verify basic client information at check-in and help ensure paperwork is completed (as applicable) Maintain strict confidentiality and follow HIPAA/privacy practices Manage incoming/outgoing mail, scanning, faxing, and document filing Keep front desk and lobby organized, stocked, and presentable Support general administrative tasks and other duties as assigned Qualifications 1+ year of receptionist, front desk, or administrative experience (medical/behavioral health preferred) Strong customer service skills and professional communication (phone, email, in-person) Comfortable working in a confidential environment with sensitive information Basic computer skills and ability to learn scheduling/EHR systems Reliable, punctual, and able to multitask in a fast-paced setting Preferred Skills (Nice to Have) Experience in healthcare, behavioral health, counseling, or social services settings Knowledge of HIPAA and front office workflows (intake, forms, scheduling) Physical/Work Environment Primarily seated front-desk work with occasional standing/walking Frequent phone and computer use Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, age (40 or older), veteran status, disability and genetic information (including family medical history).
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