Front Desk Receptionist

Front Desk Receptionist GUD Community Management Mesa, AZ Job Details Full-time $15 - $16 an hour 1 hour ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Gym membership Life insurance Paid sick time Pet insurance Qualifications Bilingual Microsoft Word Computer operation Spanish Microsoft Excel Microsoft Outlook Multitasking Phone reception Phone communication Microsoft Office High school diploma or GED Task prioritization Front desk Computer skills Professionalism Full Job Description We are an HOA management company located in Mesa, AZ looking for an upbeat candidate to fill a position for a full time front desk receptionist. We are a locally owned company that has been in business since 2001. We currently manage 200+ Homeowners Associations in Arizona. Our receptionist plays a key role on our team as they are often the first person our clients speak to on the phone or see when they visit our office. Candidate must aspire to provide excellent customer service.

Job Duties Include:

Answering and routing incoming phone calls. Monitoring and responding to voicemails left on the main line. Retrieving mail from the mailbox each morning. Checking, stamping, and sorting incoming mail daily. Managing the general inquiry email inbox and routing inquiries to the appropriate department or team member. Greeting and assisting visitors entering the office. Assisting homeowners and residents with payment questions, pool keys, parking passes, gate remotes, and other common requests. Accepting walk-in payments and providing receipts. Maintaining office printers by replenishing paper supplies and notifying management when supplies are low. Replacing printer toner as needed and notifying management when toner levels are running low. Preparing and posting outgoing mail as needed. Dropping off outgoing mail at the post office daily at 4:45 PM. Mailing correspondence as needed, with daily mail volumes varying based on operational needs. Assisting with additional office and administrative tasks as needed.

Experience:

High school diploma or equivalent. Experience as a receptionist is preferred. Experience with homeowners associations is a plus but not required. Experience with computers is required. Experience with Microsoft Outlook, Word, Teams is a plus. We utilize Microsoft Outlook, Microsoft Teams, and CINC on a daily basis in our office.

Requirements:

Reliable and consistent transportation. Ability to drop outgoing mail at the post office at the end of the day. Employee leaves at 4:45 to do so. Ability to multitask is a must, given the nature of this role. Ability to prioritize tasks. Ability to communicate with homeowners, vendors, etc. in a professional and clear manner both verbally and via email. About our

Office:

Our office is open Monday through Friday. Monday through Thursday our office hours are 8:00 AM to 5:00 PM. On Friday we are open 8:00 AM to 12:00 PM; Must adjust schedule to work 40 hours in the week in order to leave at 12:00 PM on Friday. We observe business attire.

Benefits:

Employee is eligible for paid time off and paid holidays as outlined in the company handbook.

The following Holidays are paid:

New Years Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving & the following Friday, Christmas Day, paid Birthday. Other days or parts of days may be designated as holidays with pay. If a holiday falls on a Sunday, the holiday will be observed on the following Monday. If the holiday falls on a Saturday, the holiday will be observed on the preceding Friday. Paid vacation time starts at two weeks per year. One week paid sick time per year. Medical, dental, vision, life insurance, and pet insurance available through payroll deduction. 401(K) with employer match available after 1 year of employment. Discounted EOS gym membership.

Compensation:

$15.00 to $16.00 an hour depending on experience. Higher pay if bilingual.

Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person