Front Desk Coordinator Float

Front Desk Coordinator Float BIGH Management LLC Phoenix, AZ Job Details Full-time $20 - $22 an hour 3 hours ago Benefits Mileage reimbursement Health savings account Internal mobility program Paid holidays Disability insurance Health insurance Dental insurance Paid time off Parental leave Employee assistance program Vision insurance Life insurance Qualifications Computer literacy BLS Certification Administrative experience Basic life support Full Job Description The Front Desk Coordinator Float ensures consistency in front office operations, enhances the patient experience, and promotes efficiency in administrative workflows. This role provides courteous and efficient support by welcoming patients, coordinating appointments, verifying insurance information, managing incoming calls, and assisting with referrals to ensure a seamless and positive patient experience across all HealthyU Clinics service lines. This position requires travel throughout the West, East, and Central Valley regions of Phoenix to provide coverage and operational support at multiple clinic locations. Candidates must be willing and able to travel as needed. Mileage reimbursement will be provided in accordance with HealthyU Clinics policy.

Key responsibilities include:

Greet and check in patients for both in-person and telemedicine appointments, ensuring a warm and welcoming environment Manage patient scheduling and coordinate accurate appointment booking Verify insurance coverage and efficiently process patient paperwork across all HealthyU service lines Perform front office chart preparation and maintain oversight of front office logs and petty cash Collect copays, outstanding balances, and deductibles accurately and efficiently Collaborate with the billing department to ensure accurate patient balances and account resolution Answer incoming phone calls and address patient inquiries in a professional and timely manner Assist with patient referrals, authorizations, and follow-up appointment coordination Maintain compliance with OSHA, HIPAA, Value-Based Care standards, and HealthyU Clinics policies and procedures Support clinic operations by providing coverage and assistance at multiple Valley locations as needed Perform all other duties as assigned Highschool Diploma or equivalent A minimum of 1 year experience as a medical receptionist or front desk Current BLS (Basic Life Support) certification required Strong computer proficiency (Microsoft Office, EHR systems, scheduling systems) Athena Experience highly preferred Excellent communication and multitasking abilities Prolonged sitting, standing, bending, and occasional lifting (up to 25 lbs) Reliable transportation is required for all positions, as occasional travel to other clinic locations may be necessary HealthyU Clinics is a value-based healthcare organization committed to delivering high-quality, patient-centered care across multiple states and specialties. We prioritize primary care while offering a broad range of services designed to improve outcomes and reduce overall healthcare costs. Our culture is built on collaboration, compassion, and continuous growth—ensuring both our patients and employees are supported and set up for success. We offer a comprehensive and competitive benefits package designed to support your health, and work-life balance:

Medical Coverage :

Employer contributions toward medical insurance

Additional Employer-Paid Benefits:

GAP coverage, Employee Assistance Program (EAP), and life insurance

Voluntary Benefits:

Dental, vision, HSA, short-term and long-term disability, hospital indemnity, and more

Paid Time Off :

2 weeks of paid vacation / 10 paid holidays annually / Separate paid sick

Family Support:

Maternity leave benefits

Growth Opportunities :

As a rapidly expanding organization, we offer ongoing career advancement and internal mobility opportunities Join a team where your work makes a meaningful impact and your career can grow alongside the organization