Job Overview We are seeking a friendly and organized Front Desk Receptionist to join our family medicine office. This role is essential in creating a welcoming environment for patients and visitors while ensuring smooth daily operations. The successful candidate will serve as the first point of contact, providing excellent customer service and administrative support. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression of the practice Manage patient check-in and check-out processes efficiently Answer phone calls promptly, schedule appointments, and handle patient inquiries professionally Maintain accurate and up-to-date patient records and appointment schedules Assist with administrative tasks such as filing, data entry, and managing correspondence Coordinate with medical staff to facilitate smooth office operations Ensure the reception area remains clean, organized, and welcoming Handle billing and insurance documentation as needed Follow all office policies and procedures to ensure compliance and confidentiality Requirements Previous experience in a front desk or administrative role preferred, especially within a healthcare setting Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multitask effectively in a fast-paced environment Proficiency in basic computer applications such as Microsoft Office or similar software Professional appearance and demeanor suitable for a healthcare environment Ability to maintain confidentiality and handle sensitive information discreetly Positive attitude, reliability, and strong customer service orientation

Pay:

$16.00 per hour Expected hours: 15.0 - 25.0 per week

Work Location:

In person