Salon Receptionist / Guest Experience Coordinator Primp and Blow -
Tempe Marketplace Location:
Tempe, Arizona Job Type:
Part-Time Job Overview Primp and Blow Tempe is looking for an outgoing, energetic, and customer-focused Salon Receptionist / Guest Experience Coordinator to join our growing team! As the first and last point of contact for our guests, you play an essential role in creating the exceptional experience Primp and Blow is known for. We are looking for someone who is more than just a receptionist. Our ideal candidate is personable, organized, confident, sales-minded, and passionate about delivering outstanding customer service. If you love the beauty industry, enjoy connecting with people, and thrive in a fun, fast-paced environment, we would love to meet you! Key Responsibilities Greet every guest with a warm, friendly, and professional attitude Manage appointment scheduling, confirmations, cancellations, and rescheduling Answer incoming phone calls, text messages, and guest inquiries Provide knowledgeable recommendations about salon services, memberships, and retail products Promote and sell salon memberships, gift cards, and retail products Assist with maximizing appointment bookings and filling available openings Encourage guests to rebook their next appointment before leaving Process payments and accurately manage daily transactions Maintain a clean, organized, and welcoming reception and retail area Assist with daily salon opening and closing procedures Support salon promotions, special events, and marketing initiatives Communicate effectively with stylists and management to ensure smooth daily operations Resolve guest concerns professionally and help create positive guest experiences What We're Looking For Our ideal candidate is: Friendly, outgoing, and confident when interacting with guests Professional, dependable, and punctual Highly organized with strong multitasking skills Comfortable recommending and selling products, services, and memberships A strong communicator with excellent phone etiquette Detail-oriented and capable of managing multiple responsibilities A positive team player who takes initiative Comfortable using computers, scheduling systems, and point-of-sale software Excited about the beauty, wellness, and customer service industries Available to work some evenings and weekends Previous receptionist, retail, hospitality, or customer service experience is preferred. Salon experience is a plus but not required. Compensation & Opportunities Competitive hourly compensation based on experience Commission opportunities on qualifying sales Paid training Opportunities for professional development and advancement Supportive, team-oriented work environment Fun, energetic, and beauty-focused atmosphere Why Join Primp and Blow? At Primp and Blow Tempe, we believe every guest deserves to feel beautiful, confident, and valued. Our reception team is an important part of making that happen. We value team members who take pride in their work, genuinely enjoy helping others, and want to contribute to the growth and success of our salon. We are looking for individuals who want to grow with us, develop valuable customer service and sales skills, and become an important part of our team. Ready to join our team? Apply today! We look forward to meeting you!