Front Office Receptionist

Front Office Receptionist needed full time for Physical Therapy clinic. We are a small, Physical Therapist owned group of clinics with 2 locations (Atascadero and Paso Robles). We strive to not only help our clients rehabilitate physical injuries, but to make their physical therapy experience a positive one. That often starts with our freindly and charming front office person.

Medical Receptionist Job Responsibilities:

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed. Medical Receptionist Qualifications /

Skills:

Multi-tasking Flexibility Telephone skills Customer service Time management Organization Attention to detail Scheduling Word processing Professionalism Quality focus Please contact me for more information.

Job Type:

Full-time Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) matching Health insurance Paid time off Retirement plan

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person