Receptionist - State Farm Agent Team Member

Benefits:

Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Our agency opened in 2007 and is a close-knit team of four focused on strong performance and great customer relationships. Before becoming a State Farm agent, I worked as an industrial engineer for an oil company, bringing a problem-solving mindset and strong work ethic into the business. We stay involved in the community through local events, sponsoring high school tennis, and participating in charity golf outings. For our team, we offer a 401(k), health benefits, licensing paid up front, and a strong focus on work-life balance. Our office culture is positive, energetic, and success-driven. We're looking for someone who is personable, hardworking, and motivated to succeed•someone who brings great energy, a strong work ethic, and a desire to maximize their potential while contributing to a supportive team environment.

ROLE DESCRIPTION

Adam Hopkins•State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist•State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.