Receptionist/Processing Assistant (Mortgage)

We are seeking a dependable and motivated individual who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The ideal candidate is eager to learn, detail-oriented, and interested in building a long-term career with our team. This role requires strong communication skills, the ability to multitask, and a proactive approach to supporting daily office and loan processing operations. We value team members who are reliable, adaptable, and maintain a high level of professionalism in all interactions. Job Duties & Responsibilities (include but are not limited to): Greet and assist clients in a professional and welcoming manner Answer and manage multi-line phone systems, directing calls to appropriate personnel Coordinate and schedule courier services as needed Distribute incoming faxes and maintain organized document flow Ensure the office remains clean, organized, and well-stocked to uphold company standards Support loan officers with general administrative duties, including faxing, copying, scanning, and document preparation Assist the processing department with loan setup procedures, including opening and requesting escrow items, obtaining FHA case assignments, ordering Verifications of Employment, and conducting quality control reviews to ensure all minimum submission requirements are met, request & print loan docs.

Job Qualifications:

Minimum of 1 year of office experience Proficient in Microsoft Office (Outlook and Word)

Preferred Qualifications:

1+ year of experience in the Real Estate or Mortgage industry Working knowledge of Encompass •Bilingual candidates are encouraged to apply •Strong attendance, punctuality, dependability, and reliability are essential for this role

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have experience working at a mortgage or real estate company? Are you familiar with Encompass LOS or Calyx Point?

Language:

Spanish (Preferred)

Work Location:

In person