Front Desk Receptionist/Driver

Position Overview:

Driver & Receptionist Orchard Park is seeking a versatile, professional individual to join our team in a dual-capacity role. This position is vital to our resident experience, providing safe, reliable transportation to medical appointments and serving as the first point of contact for families and guests at our front desk. The ideal candidate balances a high level of safety and patience on the road with a welcoming, organized presence in the office. Key Responsibilities Transportation & Safety Provide safe, door-to-door transportation for residents to and from scheduled medical appointments and local outings. Assist residents with boarding and exiting the vehicle, ensuring all safety belts and mobility devices are properly secured. Maintain the community vehicle's cleanliness and coordinate with leadership for routine maintenance or fuel needs. Maintain an accurate log of mileage, destinations, and resident attendance. Reception & Administration Greet all visitors, family members, and professional guests with a professional and helpful demeanor. Manage front desk phone lines, directing calls to the appropriate department or taking detailed messages. Assist with light administrative tasks, such as sorting mail, updating resident directories, or preparing move-in packets. Monitor the front entrance to ensure the safety and security of residents and the facility.

Qualifications Licensure:

Valid driver's license with a clean driving record (must meet state requirements for senior transport).

Experience:

Prior experience in a customer-facing role or senior living environment is preferred.

Professionalism:

Ability to remain calm and patient while working with seniors who may have varying physical or cognitive needs.

Communication:

Clear, concise verbal and written communication skills.

Dependability:

Strong time-management skills to ensure residents arrive at medical appointments on schedule. Physical Requirements Ability to sit or stand for extended periods. Ability to assist residents with walkers or wheelchairs (pushing/pulling) and lift up to 35 lbs.

Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person