Front Desk Receptionist

Reports to:

Human Resource Director Regular Tasks and Duties:

1. Greets and directs visitors 2. Maintains security by following procedures; monitoring sign in book and issuing name badges. 3. Maintains safe and tidy reception area. 4. Documents and communicates daily actions in Reception log. 5. Maintains current and up to date resident census including contact information, adding and/or removing information as needed. 6. Answer all incoming calls and take messages or transfer to the appropriate department/voicemail box. 7. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. 8. Receives, sorts and forwards incoming mail. 9. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) 10. Assists with other related clerical duties such as photocopying, faxing, filing and collating. 11. Assists in the ordering, receiving, stocking and distribution of office supplies. 12. Maintain accurate census and Emergency Contact information and hospital list 13. Keep track of important information and email log to managers at the end of shift. 14. Keep track of incidentals, meal slips and escort slips. 15. Write down work orders. 16. Monitor nurse call lights, not to go over 10 min. email explanation at end of shift 17. Distribute packages, mail and handouts to residents and staff 18. Assist residents in scheduling appointments, getting escorts as needed and maintain appointment schedule for driver

Additional Responsibilities:

19. Help maintain the self-respect, personal dignity, and physical safety of each resident. 20. Be familiar with confidentiality regarding resident information and adhere to requirements. 21. Work cooperatively with all other staff and relate favorably to residents and their families. 22. Be familiar with and able to apply all of the facility accident, fire safety, OSHA, and emergency procedures. 23. Be familiar with the Residents' Bill of Rights and assist residents with exercising these rights. 24. Participate in job-related continuing education as required by Administrator. Perform other related duties as assigned or required by circumstances.

Pay:

From $17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person