Receptionist / Office Assistant — Full-Time (Bilingual preferred- Spanish)
Job
Total Improvements DBA Arctic HVAC & Construction
Elk Grove, CA (In Person)
$39,520 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and organized Full-Time Receptionist / Office Assistant to join our team! In this vital role, you will be the welcoming face of our organization, providing exceptional customer service and ensuring smooth office operations. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and staff alike. This position offers an exciting opportunity to develop your administrative skills while supporting daily office functions in a fast-paced setting. If you thrive in a lively environment, enjoy multitasking, and excel at communication, we want to hear from you! Responsibilities Answer and direct incoming phone calls in a professional and courteous manner Schedule appointments, service calls, job estimates, and work orders Greet and assist customers and visitors in person and over the phone Handle incoming and outgoing correspondence, including emails, mail, and packages Respond to customer inquiries and follow up as needed Process and collect customer payments accurately Order equipment and materials needed for installations Communicate with vendors and suppliers, and follow up on parts and deliveries Maintain accurate records and update scheduling systems Coordinate with field technicians and staff on scheduling and job updates Assist with general office tasks such as filing, data entry, and correspondence Provide excellent customer service and help resolve any customer concerns Skills Strong organizational skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Excellent typing skills with attention to detail for data entry, proofreading, and clerical tasks Strong communication skills with the ability to handle multi-line phone systems confidently Bilingual abilities are highly desirable to serve diverse client needs effectively (Spanish) Knowledge of office equipment operation such as printers, scanners, and fax machines Experience with administrative tasks like filing, calendar management, bookkeeping and customer support Demonstrated time management skills to prioritize tasks efficiently in a busy environment Join us in creating a welcoming atmosphere while supporting our daily operations! We value energetic individuals who are eager to contribute their organizational talents and exceptional customer service skills. This full-time role is paid — offering an engaging opportunity for growth within a vibrant team dedicated to excellence.
Pay:
$18.00 - $20.00 per hourWork Location:
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