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Receptionist
Job
Robert Half
Escondido, CA (In Person)
Full-Time
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Job Description
A busy medical specialty practice is seeking a Receptionist to serve as the first point of contact for patients and visitors. This role requires excellent customer service skills, professionalism, and the ability to manage a high-volume front desk environment. The ideal candidate enjoys interacting with people and thrives in a fast-paced healthcare setting.
ResponsibilitiesFront Desk OperationsWelcome patients and visitors in a professional mannerAnswer incoming phone calls and route messages appropriatelySchedule, confirm, and reschedule patient appointmentsVerify patient demographics and insurance informationCollect copayments and process patient paymentsMaintain accurate patient records and documentationAdministrative SupportScan, file, and organize office documentationCoordinate appointment reminders and follow-up callsAssist with medical records requestsSupport office staff with administrative projects as needed
ResponsibilitiesFront Desk OperationsWelcome patients and visitors in a professional mannerAnswer incoming phone calls and route messages appropriatelySchedule, confirm, and reschedule patient appointmentsVerify patient demographics and insurance informationCollect copayments and process patient paymentsMaintain accurate patient records and documentationAdministrative SupportScan, file, and organize office documentationCoordinate appointment reminders and follow-up callsAssist with medical records requestsSupport office staff with administrative projects as needed