Veterinary Receptionist

Veterinary Receptionist Fontana, CA Job Details Full-time $18 - $20 an hour 1 day ago Benefits Continuing education credits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Qualifications Kennel experience Record keeping Maintaining an organized workspace Phone communication Customer service Writing skills Greeting customers Veterinary experience Pet grooming Animal handling Client services Animal care 1 year Patient charting Clean workspace maintenance Managing patient records Grammar Experience Medical terminology Animal physiology Veterinary terminology Entry level Client interaction via phone calls Full Job Description We are a family-owned small practice in the Inland Empire seeking to add an experienced Client Service Representative . Our staff consists of 2 doctors, 5 RVTs, 4 VAs, 3 CSRs, and 1 Kennel Tech who strive to better themselves and those around them. To do this we offer the following: Continuing education Support in expanding knowledge. Room to grow within the company To provide the best care possible, we are a full-service animal hospital that offers: Internal Medicine Emergency medicine Emergency surgery, ranging from soft tissue to orthopedic surgery Complete in-house lab work courtesy of IDEXX Out house lab with Antech Radiology and radiology consults CT Scan Dentals Dermatology Ophthalmology Orthopedic surgeon on staff TPLO's Fracture repairs Full parameter monitoring system Ultrasounds In-house and online pharmacy Cubex to log controlled substances accurately Ezyvet operating scheduling system As an CSR, you'll be vital in giving top-notch care to our patients, pet parents and helping to support our veterinary team. Therefore we are looking for someone who feels confident to be placed into this role and perform the duties that include (but at not limited to): A happy, positive and outgoing personality that is glad to engage with both clients and other staff members. Someone who exhibits a thirst for knowledge and wants to continually grow within themselves as well as within the company. Keep detailed medical records. Keeping a clean and tidy working area. Confidence in explaining the why behind medical recommendations (with training). Confidence in answering phones, greeting clients and replying to emails. Excellent communication - both written and verbal. To be successful in this role, you should have the following experience: 1+ year working experience in a veterinary field. Working experience in a customer service based role. Skill in managing kennels and handling animals Understanding of critical cases and animal physiology Knowledge of pet care and grooming Familiarity with vet terminology and procedures Demonstrate proficiency in reading and writing, as well as good grammar, as this role necessitates maintaining accurate medical records. We know you want to provide the best care to animals and we are here to help you become the best CSR you can. Your success is our success!

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person