We are seeking a dependable, organized, and professional individual to serve as a Supervised Visitation Scheduler / Office Assistant. This position is responsible for coordinating supervised visitation appointments, communicating with families and staff, maintaining accurate records, and providing general administrative support to ensure the office operates efficiently. The ideal candidate is detail-oriented, maintains confidentiality, and can remain calm, professional, and neutral when working with families in sensitive situations. Responsibilities Register, schedule, confirm, cancel, and reschedule supervised visitation appointments. Communicate professionally with parents, caregivers, visitation monitors, and other authorized parties. Maintain visitation calendars, attendance logs, client files, and accurate documentation. Answer phone calls and emails, respond to inquiries, and direct messages appropriately. Perform general office duties, including filing, scanning, copying, data entry, and document preparation. Maintain organized office files, supplies, and records. Assist with preparing forms, reports, and other program-related paperwork. Protect confidential client information and maintain professional boundaries. Follow program policies, procedures, and established safety guidelines. Assist with daily office operations and other administrative duties as assigned. Qualifications High school diploma or GED required. Previous office administration, scheduling, or customer service experience preferred. Strong organizational, communication, and time-management skills. Proficiency in computers, email, Microsoft Office, and calendar management. Ability to multitask, prioritize responsibilities, and work independently. Ability to remain professional, impartial, and calm in sensitive or challenging situations. Strong attention to detail and commitment to confidentiality. Must successfully complete required background checks and training.

Pay:

$18.00 - $20.00 per hour

Benefits:

Paid time off

Work Location:

In person