Pedo/Ortho Receptionist

Pedo/Ortho Receptionist Laguna Niguel Orthodontics Laguna Niguel, CA Job Details Full-time $24

• $32 an hour 6 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Qualifications Patient scheduling systems Phone communication Dental receptionist Practice management software HIPAA Medical scheduling Administrative experience Medical administrative support Medical records Health information regulatory compliance Telephone systems Multi-line phone systems Clerical experience Clinical confidentiality policies Full Job Description Job description: We are searching for an enthusiastic, caring and hardworking individual with DENTAL experience, great communication skills to join our amazing team.

Ideal candidate must also be a team player, able to multitask, and be able to handle a fast paced practice. You will be responsible to coordinate scheduling, occasional treatment planning, and checking patients in and out. As a front office coordinator, you create the first impression and a lasting impression for each patient, whether in person or on the phone. We are looking for someone who is seeking a long-term career. If you are that person, please email us your resume!

Responsibilities:

• Greet and welcome patients and visitors in a friendly and professional manner
• Answer incoming phone calls and direct them to the appropriate department or individual
• Schedule patient appointments and maintain the appointment calendar
• Verify patient insurance coverage and collect necessary information
• Assist with patient check-in and check-out process
• Maintain patient records and ensure accuracy of information
• Handle patient inquiries, resolve issues, and provide exceptional customer service
• Perform general administrative tasks such as filing, faxing, and scanning documents

Requirements:

• Previous experience working in a dental office or medical setting is preferred
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality
• Proficiency in operating phone systems and handling multiple phone lines
• Strong organizational skills with attention to detail
• Familiarity with front desk operations and medical scheduling software (e.g., Eaglesoft, Epic, eClinicalWorks)
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively

•

Preferred:

Eaglesoft software

Knowledge Pay:

$24.00

• $32.

00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person