Mighty Pilates Studio Seeks Enthusiastic Front Desk Associate (Larkspur/Marin) Mighty Pilates Studio is looking for an outgoing and engaging front desk guest associate specifically Monday - Friday between 7:30am-2:30pm or 3:00pm-8:00pm and weekend availability. Our studio is home to a refreshing and inviting environment located in the Marin Country Mart. We have built an amazing community and want someone to support the continued growth. The studio has a warm, casual feel but our classes are high-energy. All front desk associates report to the studio manager. Mighty Pilates was founded 16 years ago and has continued to grow in the Bay Area and LA markets. We are looking for team members that are excited about customer service and want to grow with the company. Front desk associates make an hourly wage of $19 and we offer all employees 4 free staff classes monthly + $5 drop-ins, sick-time accrual, and reasonably flexible scheduling requests and make-up hours (usually in the form of shift swaps or coverage for another front desk employee. We are looking for someone who can ideally work 2-3 shifts per week with weekend availability. Weekends shifts are 7:30am-1:30pm. Weekday shifts are from 7:30am-2:30pm. These hours are subject to change. Front Desk Associates are responsible for the following: ~ Maintaining the Mind Body Online database (checking in for classes, making cancellations, maintaining class and/or private appointment schedules, setting up user profiles, pulling attendance reports, adjusting/rescheduling/canceling trainer class schedules where appropriate, running client purchases, adjusting errors in client's accounts, etc). ~ Upselling and maintaining healthy business by discussing class/private packages and options. ~ Light reporting/marketing initiatives at owners' request. ~ Moderate studio maintenance, cleaning, and order of fitness rooms. ~ Keeping on top of studio supplies, paperwork on hand, paper schedules, etc. ~ Being present at desk to field phone calls and assist walk-ins. ~ Welcoming new clients into studio, providing tours and health profile forms. ~ Answering client questions about classes, trainers, Pilates, etc. ~ Being the face of Mighty and a welcoming first point of contact for clients! The position is ideal for someone who is passionate about fitness, health, and wellness, and is excited to spend a couple of days a week in the studio environment. We are seeking people who are friendly, approachable and enthusiastic about helping our clients feel right at home. You will offer a wonderful guest experience before and after classes, assisting with questions and concerns while utilizing resourcefulness and business acumen to accomplish front desk duties.

Requirements:

~ Energetic, positive, friendly, caring ~ Boutique reception and Sales experience ~ Interest in Pilates or personal fitness ~ Passion for health and well-being ~ Excellent computer skills (experience with Canva, Microsoft 365, MindBody Online are a plus but not a requirement) ~ Exceptional written and verbal communication ~ Flexible schedule with ability to work weekends - please indicate your availability in the cover letter If you are interested in applying, please send us a cover letter briefly describing why you are the ideal candidate for this position along with your resume. Thank you for your interest!

Job Type:

Part-time Pay:

From $19.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Experience:

Boutique Customer service: 2 years (Required)

Work Location:

In person