Front Desk Coordinator (Part-Time)

• Physical Therapy Clinic PT 1st Rehab and Wellness
• Montebello, CA
• Part-time About Us We are an outpatient physical therapy clinic.

We help patients recover from injuries, surgeries, and chronic pain so they can get back to the things they love. Our front desk is the first and last impression every patient has of us. We're looking for someone who takes pride in making that impression a great one. Who You Are Warm and welcoming. You greet every patient by name when you can. You make people feel comfortable, even when they're in pain or frustrated. A true team player. You jump in without being asked, communicate clearly with therapists and coworkers, and care about the whole clinic running smoothly. Customer-service minded. You've worked with the public before, and you know how to listen, solve problems, and leave people happier than when they came in. Calm under pressure. Phones ringing, a full waiting room, a last-minute cancellation: you stay organized and keep a positive attitude. Detail-oriented and reliable. You show up on time for every shift, follow through, and get the details right the first time. What You'll Do Greet patients, check them in and out, and collect copays Schedule, reschedule, and confirm appointments, including evaluations, follow-ups, and telehealth visits Answer phones, return messages, and send appointment reminders Verify insurance eligibility and help track authorizations and visit limits Keep patient records accurate and confidential (HIPAA) Keep the front office and waiting area clean and organized Work closely with therapists and staff to keep the schedule full and the day on track Requirements 1+ year of customer service experience (required). Retail, hospitality, call center, or front desk all count. Medical office experience is a plus. High school diploma or equivalent Available for minimum 20 hours per week (Monday

• Friday) Comfortable with computers and scheduling or EMR software (WebPT) Strong communication skills, both on the phone and in person Bilingual (Spanish and English) is a must

Pay:

$19.00

• $22.00 per hour Expected hours: 20.0
• 30.

0 per week

Benefits:

Flexible schedule

Education:

High school or equivalent (Preferred)

Language:

Spanish (Required) Shift availability: Day Shift (Required)

Work Location:

In person