Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace atmosphere. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression Answer multi-line phone systems promptly, directing calls efficiently and courteously Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools Handle data entry, filing, and document proofreading to maintain accurate records Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software Assist with clerical duties including typing correspondence, managing emails, and maintaining organized files Provide customer support by addressing inquiries accurately and with excellent phone etiquette Maintain a clean and organized front desk area to promote a welcoming environment Requirements Proven office experience with strong organizational skills and attention to detail Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Prior experience in clerical or administrative roles preferred; experience as a dental or medical receptionist is a plus Strong customer service skills with the ability to handle multiple priorities efficiently Bilingual abilities are highly desirable to serve diverse client needs effectively Familiarity with multi-line phone systems and phone etiquette standards Ability to perform data entry accurately with good typing speed and proofreading skills Knowledge of office management procedures including filing, calendar management, and time management techniques Personal assistant or office support experience is advantageous; bookkeeping knowledge is a plus Join us as a Front Desk Agent where your proactive attitude and organizational prowess will shine! We're committed to creating an energetic work environment that values your contributions while providing opportunities for growth in office management, customer service, and administrative expertise. This paid role is perfect for motivated individuals eager to make a positive impact from the very first interaction.