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Front Desk Receptionist

Job

The Fluffy Spot Grooming

Redondo Beach, CA (In Person)

$39,520 Salary, Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/24/2026

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Job Description

•Urgently Hiring! We're looking to fill this position as soon as possible. If you're available to start immediately, we'd love to hear from you. About Us We are a busy, fast-paced dog grooming salon dedicated to providing exceptional care for every dog and outstanding service for every client. We're looking for a friendly, organized, and dependable receptionist who loves both people and pets and enjoys being the heart of a busy workplace. Position Summary As the first point of contact for our salon, you'll play a key role in creating an exceptional client experience while keeping daily operations running smoothly. This position requires someone who thrives in a fast-paced environment, enjoys multitasking, communicates professionally, and works well as part of a team. Responsibilities Answer incoming phone calls and respond to client inquiries Schedule, reschedule, and confirm grooming appointments Greet clients and check pets in and out of appointments Maintain accurate client and pet records Coordinate with groomers to keep appointments running on schedule Manage appointment changes, cancellations, and waitlists Assist with daily salon operations Handle client concerns professionally and help resolve issues Process payments and maintain accurate records Keep the reception area clean, organized, and welcoming Support the team during busy periods by helping wherever needed Assist with social media posts Qualifications Excellent customer service and communication skills Strong organizational and multitasking abilities Comfortable working in a fast-paced environment Ability to remain calm under pressure Reliable, punctual, and detail-oriented Positive attitude with a willingness to help others Comfortable around dogs of all sizes Previous receptionist, customer service, veterinary, grooming, or salon experience is preferred but not required Experience with scheduling software is a plus We're Looking For Someone Who… Loves dogs and enjoys working with people Takes initiative without needing constant direction Has a warm, welcoming personality Learns quickly and adapts to changing priorities Works well independently and as part of a team Is dependable and takes pride in their work What We Offer Supportive and friendly team environment Opportunity to learn about the grooming industry Employee discounts on grooming services A workplace where every day is different—and every dog is adorable!
Pay:
$17.00 - $21.00 per hour
Work Location:
In person