Job Summary California Concierge Medicine is seeking a warm, highly organized, and detail-oriented Entry-Level Front Desk Receptionist / Scheduler to join our patient-centered healthcare team. As the initial face and voice of our practice, you will play a pivotal role in delivering an exceptional patient experience. In this position, you will manage front-desk operations, coordinate patient appointments using our Electronic Medical Record (EMR) system, and provide vital administrative support to ensure seamless daily clinic operations.

Responsibilities Patient Relations:

Welcome patients and visitors warmly, ensuring a high level of hospitality, professionalism, and attentive customer service both in person and over the phone.

Appointment Scheduling:

Manage patient scheduling, rescheduling, and appointment confirmations efficiently using our EMR system.

Check-In & Check-Out:

Coordinate seamless check-in and check-out procedures

Records & Compliance:

Maintain and update medical records accurately, strictly adhering to HIPAA privacy standards and internal confidentiality protocols.

Communication Management:

Answer incoming phone calls, address patient inquiries, route messages accurately, and oversee appointment reminder systems..

Qualifications & Experience Experience:

Prior administrative support or customer service experience in a fast-paced office setting is preferred; clinical or healthcare experience is a plus, but not required.

Skills:

Strong verbal and written communication skills with excellent phone etiquette and active listening abilities.

Detail-Oriented:

High accuracy in data entry and the ability to multitask effectively while keeping organized in a busy environment.

Technical Aptitude:

Basic familiarity or comfort learning medical management software, EMR platforms, and standard office technology.

Compliance:

Basic awareness of HIPAA guidelines and patient confidentiality standards (or willingness to complete training upon hire).

Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Work Location:

In person