Front Office Receptionist (Childrens Services/CalWorks)

Front Office Receptionist (Children's Services/CalWorks) Davis Street Community Center - 2.6 San Leandro, CA Job Details Full-time $25 - $26 an hour 6 hours ago Benefits 403(b) matching Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount 403(b) Life insurance Referral program Retirement plan Qualifications Spanish Attention to detail Administrative experience within non-profit industry Appointment scheduling Chinese Full Job Description

POSITION SUMMARY

The Children's Services Front Office Receptionist is the first point of contact for families seeking childcare and support services at Davis Street. This position is responsible for intake and referral services, application screening, front desk reception, and providing administrative support to both the Alternative Payment Program (APP)/CalWORKs and Center-Based childcare programs.

DAVIS STREET PERKS AND BENEFITS

Full-time, 37.5 hours, on-site position Monday - Friday, 8:30 AM - 5:00 PM (1 hour unpaid lunch) Mission-driven company culture 100% paid employee premium for Kaiser, Dental, Vision and Life Insurance plans. 403(b) Retirement plans with matching contributions Paid Time Off for vacation and illness 12 Paid Holidays PLUS an additional paid birthday holiday Employee Discount Program and more!

RESPONSIBILITIES

Greet and assist clients; manage front desk and phone lines Process childcare inquiries, applications, and eligibility waitlists Coordinate intake appointments, packets, and mass enrollments Enter and update data in childcare database (CC4) Distribute flyers, emails, handbooks, and mailings Manage office supplies and department inventory Support department meetings and special projects

QUALIFICATIONS

Experience supporting families through childcare or social service intake/enrollment preferred Experience in non-profits and knowledge of community support for subsidy families preferred Bilingual in Spanish or Chinese required General office knowledge, including operation of basic office equipment (fax machines, postage meters, copiers, etc.) Proficient in Microsoft Office (Word, Excel); CC4 or MCT software a plus Highly organized, detail-oriented, and client-focused Commitment to equity and supporting underserved families

Job Type:

Full-time Pay:

$25.00 - $26.00 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person