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Front Desk Receptionist - Hourly plus Tips!!! Claudia's Coiffeur Le' Petite - 5.0 San Leandro, CA Job Details Part-time | Full-time From $18.50 an hour 4 hours ago Benefits Flexible schedule Qualifications Customer communication Teamwork Salon software Service scheduling Receptionist experience within education industry Attention to detail Dog handling Customer engagement Communication with pet owners Client interaction via phone calls Customer data entry Full Job Description Overview Bring warmth, organization, and clear communication to every customer interaction as a Salon Receptionist. You'll welcome pets and their owners, manage appointments, and help keep the salon running smoothly. This role supports both customer service and daily salon operations. Previous reception or customer service experience is helpful, and training is available for the right person. Duties Greet customers and their pets, answer phones, and assist with questions about services and appointments. Schedule and update appointments directly in Vagaro, confirming the correct location, service, and staff member. Maintain accurate customer and pet records, including mobile numbers, email addresses, and service notes. Coordinate check-in and pickup, process payments, and communicate updates between customers and the grooming team.

Your impact:

Friendly service and accurate scheduling help customers feel welcome and keep the team organized throughout the day.

Skills Essential:

Customer service, telephone etiquette, appointment scheduling, accurate data entry, organization, and communication with pet owners.

Essential:

Patience, attention to detail, teamwork, reliability, and comfort working around dogs of different sizes and temperaments.

Preferred:

Receptionist or front-desk experience, Vagaro or similar booking software, payment processing, and previous experience in a grooming salon, veterinary office, or pet-care business. The job starts at $18.50/hr for the first 90 days. After 90 days, hourly pay increases based on a skills evaluation. Employees also participate in shared tips, which provide additional earnings that vary.

Pay:

From $18.50 per hour

Benefits:

Flexible schedule

Work Location:

In person