Front Desk Receptionist

Front Desk Receptionist (Full-Time)Join California Hearing Center If you are looking to join one of the fastest-growing and most innovative audiology practices in California, we encourage you to apply. California Hearing Center (CHC) is a premier private audiology practice serving the communities of San Mateo and San Carlos(only if requested) . We are dedicated to setting a new standard of excellence in hearing healthcare through exceptional patient care, advanced technology, and a commitment to improving the quality of life for those we serve. We are currently seeking a professional, energetic, and customer-focused Front Desk Receptionist to join our growing team. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service. At California Hearing Center, our philosophy is driven by the unique needs of our patients and our unwavering commitment to helping them hear and communicate better. We carefully guide patients through every step of their hearing healthcare journey, ensuring they receive the best solutions to enhance their lifestyle and overall well-being. Work Schedule Monday•

Thursday:

8:30 AM•5:30

PM Friday:

8:30 AM•3:30 PM Key Responsibilities Welcome and assist patients in a warm, friendly, and professional manner Answer and manage a high volume of incoming phone calls Check patients in and out for appointments Schedule and coordinate appointments efficiently Maintain patient records and perform accurate data entry Process invoices, payments, and account transactions Verify account balances and statements Assist with insurance-related administrative tasks as needed Maintain a clean, organized, and professional front office environment Provide general administrative support to the clinical team Complete additional duties and special projects as assigned Qualifications & Desired Attributes Caring, compassionate, and team-oriented attitude Exceptional customer service and communication skills Strong organizational and multitasking abilities Detail-oriented with excellent accuracy and follow-through Ability to remain focused and productive in a busy environment Comfortable spending extended periods on the telephone Strong computer skills; Microsoft Office and basic Excel knowledge preferred Positive attitude and willingness to learn Ability to maintain confidentiality and professionalism Previous medical office experience preferred, but not required High school diploma or equivalent preferred Compensation $25.00•$27.00 per hour (based on experience) Benefits After 90 Days Competitive compensation based on experience 5 paid sick days annually Generous Paid Time Off (PTO) program Paid holidays that fall on scheduled workdays Monthly team performance bonus opportunities Employee Appreciation Day celebrations Birthday recognition and team celebrations Company-sponsored lunches and team-building events Professional development and continuing education opportunities Ongoing training and mentorship Career advancement opportunities within a growing organization Employee discounts on hearing healthcare services for immediate family members Supportive, positive, and collaborative work environment Opportunity to work alongside a highly skilled and innovative team of audiology professionals Why Join California Hearing Center? At California Hearing Center, we believe our employees are our greatest asset. We are committed to creating a workplace where team members feel valued, respected, and empowered to succeed. Our Culture Collaborative and supportive team environment Strong commitment to professional growth and knowledge-sharing Focus on innovation and leading-edge hearing technology Passion for delivering personalized, patient-centered care Recognition and appreciation of employee contributions Commitment to excellence in everything we do Team-based approach that leverages the expertise of every staff member to achieve the best outcomes for our patients Equal Opportunity Employer California Hearing Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable federal, state, or local laws. How to Apply Interested candidates are invited to submit their resume to: jkothari@hearing-care.org

Job Type:

Full-Time Pay:

$25.00•$27.00 per hour Benefits Paid sick time Paid Time Off (PTO) Paid holidays Employee appreciation events Performance bonus opportunities Professional development assistance Schedule Day shift Monday to Friday No weekends Education High school diploma or equivalent preferred

Experience Customer Service:

1 year preferred Medical office experience preferred but not required Work Location In-person (San Mateo and San Carlos, California(only if requested))

Pay:

$25.00•$27.00 per hour

Work Location:

In person