Job Summary Are you friendly, organized, and ready to make a positive first impression? Our business and estate planning law firm is seeking a dependable full-time receptionist to join our welcoming team. You may be a great fit if you possess these qualities:
- a warm, professional telephone manner and strong message-taking skills
- a genuine desire to help clients feel welcome and supported
- clear, confident verbal and written communication skills
- a professional, and approachable presence
- comfort using Microsoft Office programs and learning new technology
- the ability to work independently, stay organized, and manage priorities with confidence
- a positive, team-oriented attitude and a willingness to pitch in In this important role, you will be a valued part of our team and help keep the office organized and running smoothly.
Duties Answer phones in a professional and courteous manner, take coherent messages with full phone numbers; email messages to recipient. Many client names are similar; be diligent in taking the name, repeat back to client 2. Screen callers for solicitors and potential new clients 3. Process parking validations for clients 4. Greet clients and promptly notify attorney of their arrival. Offer coffee or soft drinks, they can brew their own Keurig or you can assist 5. Ensure Keurig station is stocked throughout the day and is clean and orderly 6. Maintain clean and organized conference rooms with water and coffee for meetings, as required 7. Maintain conference room calendar (physical and electronic) and notify all of any conflicts. Accept calendar slips for conference room reservations and immediate notification of guest arrivals. 8. In house corporate minute book and attorney notes filing, scanning, faxing, e-mailing, typing, copying and indexing as requested 9. Keep track of supplies and place supply orders 10. Errands as needed, pick up lunch as requested 11. Order food and refreshments for birthday lunches and socials, set up and clear up 12. Keep kitchen and common areas neat and tidy 13. Clean Keurig and Nespresso machines, as needed 14. Process credit card payments as needed through Clio or Law Pay if ACH 15. Act as fire warden for office 16. Provide customer support by addressing inquiries, resolving issues promptly, and maintaining positive client communication Qualifications Proven experience in front desk reception roles with strong organizational skills Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with Clio a plus but not requirement Technical proficiency with multi-line phone systems, computer literacy, and general office management tools Excellent phone communication skills coupled with professional phone etiquette and customer service experience Professional appearance
Pay:
$24.00
00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Retirement plan Vision insurance
Experience:
receptionist : 1 year (Preferred) Ability to
Commute:
Santa Ana, CA 92705 (Preferred)
Work Location:
In person