Veterinary Receptionist (CSR)

Join Our Team! Veterinary Receptionist - Full Time with Weekends. Suisun City Location. Weekend and Evening Availability Required. Pinnacle Animal Hospital (Formerly ABC Animal Hospital) are looking for a dependable, compassionate team member who thrives in a fast-paced veterinary environment and is committed to delivering exceptional client service and patient care.

Schedule Requirements:

Weekend availability is a must (Saturday and Sunday). Evening shift availability required.

What We're Looking For:

Minimum 1 year of veterinary CSR experience preferred. Strong communication and customer service skills. Ability to multitask efficiently in a busy hospital setting. Professional demeanor with clients and team members. High attention to detail and strong organizational skills. Comfortable navigating multiple digital platforms (Windows, Gmail, Google Drive). Experience with veterinary software preferred (Neo experience a plus; training provided).

Key Responsibilities:

Greet clients and pets warmly and professionally. Manage high-volume phone calls, texts, and emails. Schedule appointments accurately and efficiently. Check patients in/out and process payments. Obtain and manage medical records. Maintain organized electronic medical records. Support medical team with administrative tasks. Help maintain a clean, welcoming front office.

Schedule:

Full-time. Weekend availability required (Saturday).

Compensation & Benefits:

$18.00-$22.00 per hour (based on experience). 401(k). Health & Dental Insurance. Employee Discounts. Paid Sick Leave (per state law).