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Receptionist . Receptionist

Salary $3,733.82 - $4,497.05

Monthly Location District Operational Center:

750

Mitchell Road, Newbury Park, CA Job Type Full-Time:

12 Months / 8 Hours Job Number 26-490-1 Division Establishment of Eligibility List - District Wide Opening Date 09/17/2026 Closing Date 9/30/2026 11:59 PM Pacific Salary Schedule Range 40 DESCRIPTION

BENEFITS

QUESTIONS

RECRUITMENT

DETAILS THE ELIGIBILITY LIST WILL BE VALID FOR 6 MONTHS APPLICATION PROCESS

Complete the on-line application by ing the "" link above. Do not abbreviate job titles for yourself or employers. All pertinent employment with a Temporary Agency must indicate frequency and length of assignment. Prior to submitting your application, verify it reflects all relevant experience and education.

EXAMINATION PROCESS

(a) Training and Experience Evaluation (25% of total score):

If it is determined that your application meets the minimum requirements for this position, your application will be scored by a panel of subject Matter Experts (SMEs). Scoring will be based upon breadth of experience, scope and length of experience, responses to the Supplemental Questions, and general application appearance, (e.g., sentence structure, grammar, and spelling). For those passing the

Training and Experience Evaluation:

(b) Performance Exam (25% of total score) -

DATE:

Wednesday October 7

In-Basket Performance Examination utilizing Microsoft Office Suite 2010 Software. For those passing the Performance Examination

(c) Structured Oral Interview (50% of total score) - Tuesday October 13 A total score will be computed using weighted scores on all testing components. Applicants must receive a passing score on the oral examination to be placed on the 6 month-long eligibility list. The top 3 ranks (scores) on the eligibility list are eligible for the hiring interview for each vacancy in this classification within the life of the list.

ESSENTIAL DUTIES/RESPONSIBILITIES BASIC FUNCTION

Under general supervision, greets, screens, and directs visitors and the public to appropriate division and site personnel; provides information and assistance; answers and routes telephone calls using modern telecommunications systems; and performs a variety of clerical and administrative support duties in accordance with established procedures and District policies.

DISTINGUISHING CHARACTERISTICS

Positions in this classification serve as the primary public-facing representative of an assigned office or facility and are responsible for creating a welcoming, professional, customer-service-oriented environment. Incumbents require broad knowledge of District departments, programs, services, procedures, and personnel in order to appropriately assist and direct visitors and callers. The Receptionist exercises independent judgment in responding to inquiries, managing visitor traffic, prioritizing requests, and supporting reception area operations. This classification is distinguished from Clerk Typist classifications by its significant emphasis on public interaction, customer service, visitor management, and front-office operations.

ESSENTIAL DUTIES/RESPONSIBILITIES

Greets, welcomes, screens, and directs visitors, staff, parents, and members of the public to appropriate departments and personnel;

Answers, screens, and routes incoming telephone calls using modern multi-line telephone, voicemail, and communication systems;

Assists with scheduling appointments, meetings, conference rooms, and visitor coordination;

Receives, opens, sorts and distributes incoming mail and deliveries;

Prepares, formats, edits, enters, updates, and maintains records, correspondence, forms, reports, logs, and databases using standard office software and electronic systems;

Provides clerical support that may include data entry, document processing, ordering supplies, processing purchase requests, maintaining filing systems, updating contact lists, and distributing documents;

Provides accurate information regarding District programs, services, procedures, events, and office locations in accordance with established guidelines;

Monitors visitor access procedures and assists with site security protocols, visitor sign-in processes, and badge management as applicable;

Maintains a professional, organizing and welcoming reception area, and updates materials and various lists and logs;

Operates a variety of office equipment including computers, scanners, copiers, printers, postage equipment, and other office technologies;

Maintains confidentiality of information in accordance with District policies and applicable state and federal laws; and

Performs related duties as assigned.

MINIMUM ENTRANCE QUALIFICATIONS

Education/Experience:

One year of clerical, administrative support, receptionist, customer service, or front-office experience involving frequent interaction with the public.

Education:

Persons with the knowledge, skills, abilities, and experience as stated are considered to have the necessary education.

•Alternate variations of education/experience may be considered by Personnel Commission staff as acceptable to qualify for participation in the examination process resulting in an eligibility list. When appropriate additional work experience beyond the minimum requirement may be supplemented for required minimum education requirements.

JOB COMPETENCIES

Knowledge, Skills, and Abilities Knowledge of:

Modern office procedures, technology, and communication systems;

Customer service principles and practices;

Reception and visitor management practices;

Business telephone etiquette and professional communication techniques; Correct English usage, spelling, grammar, vocabulary and punctuation;

Applicable laws, regulations, and District policies regarding confidential information; Record keeping, filing, and document management systems;

Microsoft Office Suite, Google Workspace, email systems and related software applications.

Ability to:

Operate modern telecommunications systems, office software, and office equipment;

Perform clerical work, including the operation of standard office machines;

Follow oral and written instructions;

Provide exceptional customer service to a diverse population;

Maintain professionalism and composure while managing competing priorities and interruptions.

Exercise sound judgment when responding to inquiries and directing visitors.

Monitor and respond appropriately to visitor, security, and safety concerns.

Learn, interpret, and District policies, procedures, and regulations.

Work independently and collaboratively as part of a team.

Demonstrate cultural responsiveness and communicate respectfully with individuals of diverse backgrounds, abilities, languages, and experiences.

Check and compare information for completeness and accuracy; Gather, verify, sort, and organize data and information; Make arithmetic calculations with speed and accuracy; Establish and maintain effective working relationships with staff, parents, students, community members, and outside agencies.

Type at a rate of 40 words per minute from clear copy.