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Front Desk Coordinator
Job
Robert Half
Walnut Creek, CA (In Person)
Full-Time
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Job Description
We are looking for an experienced Front Desk Coordinator to support daily office operations for a client in California. This fully onsite role is a Long-term Contract opportunity and is ideal for someone who enjoys being the first point of contact for visitors while keeping front office tasks organized and on track. The schedule for the Front Desk Coordinator position is Tuesday through Saturday, and the position suits someone who is detail oriented, can stay composed in a busy setting, handle multiple priorities, and provide thoughtful support to customers with a positive approach.
Responsibilities:
- Welcome visitors and customers courteously, creating a positive first impression at the front desk.
- Manage incoming phone calls, route them to the appropriate departments, and take accurate messages when needed.
- Assist customers by researching requested information and providing clear, timely responses.
- Sort, distribute, and process incoming and outgoing mail to maintain smooth daily office workflow.
- Perform data entry tasks with accuracy and maintain organized digital and physical records.
- Support file organization and document management to ensure information is easy to retrieve.
- Address customer concerns with patience and care, including situations involving frustrated or upset individuals.
- Balance multiple front desk and administrative priorities effectively in a fast-paced onsite environment.