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Administrative
Receptionist
Walnut Creek, CA

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LEVEL UP EAST BAY INC

Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Level Up Nail Salon is a professional and growing nail salon with a friendly, fast-paced environment. We are looking for a responsible, organized, and customer-focused Front Desk Administrator to join our team. The ideal candidate is friendly, confident communicating with clients, organized, comfortable multitasking, and able to handle a busy salon environment while providing excellent customer service. Responsibilities As a Front Desk Administrator, your responsibilities will include: Greeting clients and creating a welcoming experience Answering phone calls, text messages, and client inquiries Scheduling, confirming, rescheduling, and canceling appointments Managing the salon booking system and technicians' schedules Checking clients in and out Processing payments Communicating salon services, pricing, availability, and policies to clients Helping clients select appropriate services and appointment times Coordinating appointments between clients and nail technicians Handling schedule changes and last-minute cancellations Maintaining an organized and professional front desk area Offering beverages and assisting clients while they wait Helping maintain a clean, organized, and welcoming salon environment Monitoring basic salon supplies and notifying management when items need to be restocked Assisting management with daily administrative tasks Providing excellent customer service and professionally resolving client concerns when needed Supporting the team during busy periods Requirements Fluent or strong communication skills in both English and Russian Excellent customer service and communication skills Friendly, professional, and positive attitude Responsible, punctual, and reliable Strong organizational and multitasking skills Comfortable working in a fast-paced environment Basic computer and smartphone skills Ability to learn and use our scheduling and payment systems Attention to detail Ability to communicate professionally by phone, text, and in person Ability to work well with both clients and team members Ability to work a full-time schedule of approximately 40 hours per week Weekend availability Previous receptionist, administrative, hospitality, retail, or customer service experience is preferred, but we are willing to train the right candidate. What We Offer Starting pay of $25.00 per hour Full-time employment - approximately 40 hours per week W-2 employment Direct deposit Stable and consistent work schedule Friendly and supportive team Beautiful and professional salon environment Training provided Opportunity to grow with the company Employee discounts on salon services How to Apply Please apply through Indeed and include your resume. In your application, please tell us a little about yourself, your previous customer service or administrative experience, your availability, and your level of English and Russian. We look forward to meeting you and potentially welcoming you to the Level Up team!
Pay:
From $25.00 per hour Expected hours: 40.0 per week
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements