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Front Desk Coordinator
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Robert Half
Walnut Creek, CA (In Person)
Full-Time
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Job Description
Description We are looking for a dependable Front Desk Coordinator to join a fast-moving team in California. This Contract to permanent position combines customer-facing support, sales counter assistance, and hands-on coordination with warehouse activities, making it ideal for someone who enjoys variety throughout the day. The right candidate will bring a service-minded approach, strong attention to detail, and the ability to stay organized while helping customers and supporting daily operations.
Responsibilities:
- Welcome customers at the front counter and provide courteous, timely assistance with product and order inquiries.
- Process sales transactions and enter order details accurately into the point-of-sale system.
- Prepare order documentation carefully to ensure customer requests are completed correctly.
- Retrieve requested items from the warehouse and coordinate products needed for customer pickups.
- Assist customers with loading materials when needed while maintaining a helpful and attentive attitude.
- Contribute to routine warehouse support tasks, including inventory-related activities and general floor assistance.
- Maintain clean, orderly, and safe work areas across both the customer service counter and warehouse space.
- Work closely with team members to keep daily operations running efficiently and deliver a positive customer experience Requirements
- At least 1 year of experience in customer service, counter sales, warehouse support, or a related role.
- Comfortable handling order entry, transaction processing, and other data entry tasks within a POS environment.
- Ability to remain on your feet for extended periods, including regular walking and using stairs during the workday.
- Capable of lifting and moving items weighing up to 50 pounds.
- Reliable attendance, strong punctuality, and a consistent work ethic are required.
- Availability to work on Saturdays is essential.
- Spanish language skills are a plus.
- Experience answering inbound calls and supporting front desk or receptionist-style duties is preferred.