EXPERIENCED FRONT DESK RECEPTIONIST FOR OUR SHADELANDS WALNUT CREEK LOCATION

FULL

TIME BENEFITS

MEDICAL, DENTAL, VISION

PROVIDED PLUS HOLIDAY/VACATION.

Spanish speaking ability preferred but not necessary.

DUTIES AND RESPONSIBILITIES

• Greet, schedule and register all patients and insurances and accurately process patient registration and insurance information, including data entry.
• Ability to work well under pressure and execute duties in a fast pace and high patient volume environment.
• Assist patients in understanding how to complete forms and verify accuracy of patient form completion.
• Obtain authorization for treatment and enter information in computer system.
• Respect patients' right to privacy and confidentiality.
• Maintain an orderly and professional working atmosphere.
• Properly dressed according to the approved dress code.
• Adhere to guidelines concerning working hours and break periods.
• Demonstrate support to others by offering help.
• As a Team player able to come up with a solution to a problem perceived.
• Maintain professional standards and procedures ensuring compliance with applicable regulations and Company policies and procedures.
• Take all the necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty.

KNOWLEDGE, SKILLS AND ABILITIES

• Skill in using common office equipment, including computers and comprehensive knowledge of Word, Excel.
• Skill in establishing and maintaining effective relationships with patients, other staff and the general public.
• Skill in filing/organizing.
• Strong ability for problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed
• Good telephone manners and etiquette.
• Good oral and written communication skills in English
• Detail orientation and organization.

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour

Work Location:

In person