Veterinary Receptionist

Veterinary Receptionist Veterinary Practice Partners - 3.6 Walnut Creek, CA Job Details Full-time $18 - $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Maintaining an organized workspace Sales transaction processing Phone communication Medical office experience Greeting customers Credit card payment processing Medical scheduling Accounting Organizational skills Clean workspace maintenance Veterinary terminology Entry level Client interaction via phone calls Full Job Description Animal Care Hospital of Walnut Creek is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities

Salary:

$18-$25 per hour

Schedule:

Wednesday, Thursday, Friday and Saturday, 4x10hour days. Subject to change due base on hospital needs

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor #CSR