Receptionist/Office Assistant MAD Insurance LLC Aurora, CO Job Details Full-time $18 - $22 an hour 1 day ago Benefits Paid time off Qualifications Computer operation Spanish English Administrative experience Attention to detail Full Job Description Role Description MAD Insurance is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist/Administrative Assistant. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities Client Support:

Greet customers warmly in person and over the phone. Handle policy inquiries, billing issues, and claims processing to ensure clients feel supported.

Policy Management:

Assist clients with updates, issue insurance cards, and ensure all policy documentation is current.

Office Coverage:

Work in-office managing walk-ins, inbound calls, and support for the staff. Office hours are 9:00am - 5:00pm, Monday - Friday.

Office Organization:

Manage administrative tasks like scheduling, filing and maintaining customer records organized, and overseeing office supplies. Qualifications Someone bilingual, fluent in both English and Spanish. Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Paid time off Ability to

Commute:

Aurora, CO 80011 (Required) Ability to

Relocate:

Aurora, CO 80011: Relocate before starting work (Required)

Work Location:

In person