Pet Palace Veterinary Clinic is looking for a friendly, organized receptionist to be the first voice and face our clients meet. You will run a busy front desk: answering phones, booking appointments in AVImark, checking clients in and out, and taking payments. Schedule Full-time, with a flexible schedule that can be adjusted Must be available Monday through Thursday, with weekends as needed What you will do Answer incoming calls on a multi-line phone system, book and reschedule appointments, take messages and return voicemails Greet clients and their pets, check them in and keep the lobby moving Use AVImark to look up client and patient records, schedule appointments, build invoices and post payments Take card and cash payments on our card terminal, give receipts, and balance the terminal against AVImark at the end of the day Answer common questions about visits, vaccines, prices and clinic policies, and know when to bring in a technician or doctor Stay calm and kind with worried or upset clients Send reminders, request records from other clinics, and keep the front desk tidy and stocked What we are looking for 1+ year of front desk, reception or customer service experience; veterinary or medical office experience preferred AVImark experience strongly preferred; Cornerstone, ezyVet or similar practice software also counts, and we will train Accurate with money and comfortable running card transactions and a cash drawer A clear, warm phone manner and the ability to keep a conversation going while juggling several lines Basic computer skills: typing, email, Windows Reliable, on time, and comfortable around dogs and cats A second language is a plus Pay and benefits $18.00-$22.00 per hour, depending on experience Flexible schedule How to apply Apply through Indeed. We accept applications on an ongoing basis, so there is no application deadline.

Pay:

$18.00 - $22.00 per hour

Benefits:

Flexible schedule

Work Location:

In person