Front Desk Coordinator

Company Overview 'Veros Biologics is a center of excellence for biologic therapies providing a continuum of care for patients requiring specialty medications with site of care flexibility. Our interdisciplinary approach to care identifies targeted patient populations to help reduce the total clinical cost of care and improve patient outcomes through appropriate site of care alternatives and reduce unnecessary hospitalizations, readmissions and emergency department visits.' Summary 'We are seeking a dedicated Front Desk and Call Center Associate to join Veros Health in the US. This vital role involves managing patient interactions, coordinating appointments, and providing exceptional customer service to support our mission of improving patient outcomes.' 'Responsibilities' ' Greet and assist patients and visitors with professionalism and warmth. Manage multi-line phone systems efficiently, directing calls appropriately. Schedule appointments and coordinate patient visits using office management tools. Maintain organized records through accurate data entry and filing. Provide bilingual support to accommodate diverse patient needs. Handle administrative tasks such as calendar management and document proofreading. Ensure excellent customer service through effective communication and phone etiquette. Support office operations by utilizing Microsoft Office, Google Workspace, and other computer skills.' 'Qualifications' ' Proven experience in front desk or medical receptionist roles. Excellent communication skills, including bilingual abilities. Strong organizational skills and attention to detail. Proficiency in Microsoft Office, Google Workspace, and multi-line phone systems. Ability to handle sensitive information with confidentiality. Prior experience in healthcare or related fields is a plus. Demonstrated time management skills to handle multiple priorities effectively.' 'Call-To-Action' 'Join our team at Veros Health where your dedication can make a real difference in patient lives. If you are passionate about healthcare support and excel in a dynamic environment, we want to hear from you—step into a role that values your skills and commitment!'

Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person