Job Description
The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses.
Overview & Responsibilities:
Answers phones and fields questions with appropriate phone etiquette and compassion Greets and interacts with customers, handling inquiries and directing them according to specific needs Receives and relaying messages/telephone calls from internal and external sources Completes filing for documents and case files Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met Ensures office area is presentable and maintains office equipment as necessary; maintain and order office supplies routinely Requirement & Qualifications:
High school diploma or the equivalent A basic understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone Minimum of one year of work experience in an office environment of a small business - the funeral industry is preferred Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Strong communication and grammatical skills, with the ability to proof work High attention to detail and accuracy, with excellent follow-up skills Must be able to talk, listen and speak clearly on the telephone and in-person Ability to lift to 50lbs safely and walk, stand, and sit for long periods Req Benefits:
Meaningful Work:
Make a real difference by helping families navigate one of life's most challenging times with compassion and care. Competitive Pay and Benefits:
o Medical, dental, prescription, and vision insurance o Vacation, sick, and holiday pay o Wellness Rewards o 401k with company match o Company-paid life insurance, long-term disability, and short-term disability Career Growth:
Take advantage of ongoing training and advancement opportunities within the funeral service industry. Supportive Culture:
Be part of a compassionate, mission-driven team that values respect, empathy, and service. Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way. Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws. Additional Details :
Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments. Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations-we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
