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Patient Experience Specialist - Bilingual Spanish/English Required
Job Description
Join a Team That Values Growth, Energy, and Exceptional Service
OPEN HOUSE HIRING EVENT
Thursday, November 5 | 1:30-2:30 PM Solaris Chiropractic 1360 34th St. Denver, CO 80205 Bring your resume, meet our team, tour our office, and discover what makes Solaris different. We're Looking for a Special Kind of Person At Solaris Chiropractic, we believe that who you are matters just as much as what you know. We're searching for a warm, energetic, bilingual individual who genuinely loves people, takes pride in their work, and is committed to becoming the best version of themselves. Someone who is naturally friendly, emotionally grounded, eager to learn, and excited to contribute to something meaningful. You don't need chiropractic experience. You do need a great attitude, a strong work ethic, and a genuine desire to grow. You'll Thrive at Solaris If You... Are warm and personable. You naturally connect with people and make them feel welcome, comfortable, and cared for. Are coachable and eager to learn. You welcome constructive feedback, ask thoughtful questions, and enjoy developing new skills. Bring positive energy. You're enthusiastic, engaged, and capable of bringing uplifting energy to a busy office. Are emotionally grounded. You remain calm, respectful, and solution-oriented when things get challenging. Take ownership. You follow through on commitments, take responsibility for mistakes, and look for ways to improve. Are excellent with numbers. You're detail-oriented, accurate with payments, comfortable discussing finances, and understand the importance of financial accountability. Love personal development. You're interested in learning, growing, improving your habits, and becoming more capable personally and professionally. Think creatively. You notice opportunities, offer ideas, and enjoy finding better ways to do things. Are dependable and organized. You manage multiple responsibilities without losing your attention to detail or quality of service. Are fluent in English and Spanish. You can communicate clearly and confidently in both languages, verbally and in writing. What You'll Be Doing As our Chiropractic Assistant, you'll play a central role in creating an exceptional patient experience.
Your responsibilities will include:
Welcoming patients and creating an uplifting office environment Answering phones and scheduling appointments Communicating with patients in English and Spanish Following up with new patient inquiries and helping them take the next step Explaining payment options, processing transactions, and maintaining accurate financial records Managing schedules, patient information, and daily reports Learning our office technology and administrative systems Assisting with digital X-rays after completing applicable training and authorization Supporting patient education and communication Helping identify opportunities to improve the patient experience and office operations What We Value At Solaris, we believe in:
Growth:
We are constantly learning and improving.
Connection:
We treat people with genuine warmth, compassion, and respect.
Excellence:
We care about the details and take pride in doing things well.
Accountability:
We take ownership of our responsibilities and our results.
Initiative:
We look for solutions, contribute ideas, and make things better everyday.
Wellness:
We value healthy habits, self-awareness, and personal development. We want someone who doesn't simply want a job, but wants to contribute to a team where their efforts matter and their skills can grow.
Qualifications Required:
Fluent English and Spanish Strong interpersonal and communication skills Confidence using computers and learning new systems Excellent attention to detail and numerical accuracy Reliability, professionalism, and willingness to learn Helpful, but not required: Chiropractic, medical, dental, or wellness office experience Customer service or hospitality experience Sales, scheduling, or patient education experience Experience handling payments and financial transactions Social media or content creation skills Training will be provided.
Schedule:
Monday:
9:30 AM
•1:15 PM |
Team Meeting:
1:45-2:30 PM | 2:30-6:30
PM Tuesday-Wednesday:
9:30 AM
•1:30 PM | 2:30-6:30
PM Thursday:
2:30-6:30
PM Friday:
Off Saturday:
9:30 AM
•1:30
PM Sunday:
Off Our Hiring Process We take finding the right person seriously. Selected applicants may be invited to participate in a bilingual communication assessment, a practical numbers-and-accuracy exercise, an in-person interview, and reference checks. About Solaris Chiropractic Solaris Chiropractic is a growing, wellness-focused chiropractic practice in Denver's RiNo Arts District. Our mission is to help people move, heal, and live at their highest potential through exceptional chiropractic care and a truly outstanding patient experience. We believe every person who enters our office deserves to feel seen, valued, and cared for. We also believe that the people who help create that experience deserve an environment where they can learn, contribute, and grow. Come Meet Us! Thursday, November 5 | 1:30-2:30 PM Solaris Chiropractic 1360 34th St. Denver, CO 80205 Bring your resume and come experience Solaris for yourself! Unable to attend? You're still encouraged to apply. Alternative interview arrangements are available for selected candidates. If you're bilingual, love people, value personal growth, and are excited to bring your energy and talents to a purpose-driven team, we'd love to meet you!
Pay:
$20.00
•$25.00 per hour
Benefits:
Employee discount Employee mentoring program Free parking On-the-job training Opportunities for advancement Paid orientation Paid time off Paid training Professional development assistance Wellness program Application Question(s): Are you comfortable transitioning from English to Spanish and vice versa numerous times per day? Describe your ability to speak/read/write in English and Spanish.
Language:
/read/write Spanish and English fluently (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Professional Development
- Mentorships
- Health and Wellness Programs