Part-Time Veterinary Receptionist (Care Coordinator) - Downtown Animal Care Center

Part-Time Veterinary Receptionist (Care Coordinator) - Downtown Animal Care Center PetVet Care Centers - 2.2 Denver, CO Job Details Part-time $19.29 - $23.57 an hour 1 hour ago Benefits Career development plan Qualifications Animal emergency response procedures Retail customer service procedures Triage Service scheduling Practice management software Patient management software Cash drawer securing Assisting medical staff High school diploma or GED Veterinary procedure assistance Pet care appointment scheduling Records management Data management Financial data management Patient billing Handling patient inquiries Faxing Care coordination Veterinary administrative support Entry level Retail sales Emergency care Full Job Description PetVet Care Centers' Downtown Animal Care Center is currently seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. At Downtown Animal Care Center in Denver, Colorado, we offer a comprehensive range of medical services for cats and dogs in Denver and the surrounding areas. We are dedicated to caring for Denver's companion animals and have built a reputation over the years for quality, professional care with a compassionate touch. Downtown Animal Care Center offers a fast-paced and high energy environment where coworkers support each other and celebrate individual goals and accomplishments.

Why Join Us:

We offer cross-training where you will learn veterinary assistant skills as well; how to safely restrain animals, TPR (triaging), and assisting doctors in rooms. We see small animals, cats and dogs, and we do a lot of procedures at our hospital. Key Responsibilities Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience Customer service experience Preferred Skills (Nice to Have) Reception experience or front desk role

Schedule:

Part-Time, weekdays and some weekends At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

EOE, M/F/D/V

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