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Service Appointment Receptionist

Job

Mercedes-Benz of Westminster

Westminster, CO (In Person)

$37,440 Salary, Full-Time

Posted 3 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/8/2026

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Job Description

Service Appointment Receptionist 3.9 3.9 out of 5 stars 10391 Westminster Boulevard, Westminster, CO 80020 From $18 an hour - Full-time Mercedes-Benz of Westminster 9,048 reviews From $18 an hour - Full-time
COMPENSATION
Starting at $18/hour Are you committed to providing an exceptional customer experience? Do you have first-rate phone skills? Are you detailed oriented with excellent follow-up? Our Service Appointment Receptionist opportunity gives you the chance to be a part of an incredible team and offers strong growth potential. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within. Along with your resume, please include a cover letter explaining your interest in this role and how your skills align with it.
ESSENTIAL DUTIES
Act as a direct support to our team of Service Advisors in the following capacities: Be the primary contact for our inbound phone calls Act as a liaison to Service Advisor by obtaining client information and primary concerns Assist in scheduling Service appointments Communicate with clients on behalf of the Advisor during the service experience Follow-up with clients after Service is complete to ensure exceptional experience Show capacity and interest in learning the following: Consult with customers to understand their needs and provide recommended course of action Arrange appropriate alternate transportation for clients Generate repair orders and estimates Thoroughly explain completed work and charges
QUALIFICATIONS, EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.
High School graduate or GED Exceptional Customer Service abilities Must possess a valid driver's license with a clean driving record and clean criminal history. Detail oriented and excels in a fast-paced, results driven environment
WORK SCHEDULE
Tuesday-Saturday:
9:00am to 6:00pm Weekdays 8:00am to 4pm Saturdays
COMPANY BENEFITS
Paid holidays Paid time off 401(k) with 50% company match of first 4% of contribution Insurance - Medical, Dental, Vision Team Member auto purchase, Parts & Service discount Exceptional commitment to Team Member engagement Strong Advancement and Career Development Opportunities Culture of Coaching and Mentoring Many long-tenured employees including five Team Members employed since day one - 18 years Monthly Team Appreciation Day including Catered Lunch and Team Recognition