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Front Desk Receptionist
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Danbury Midwifery Group
Danbury, CT (In Person)
$46,800 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional front office experience. Your proactive approach and excellent communication skills will help maintain an organized, efficient environment while providing exceptional customer service. This paid position offers an exciting opportunity to develop your office management skills in a dynamic setting. Duties Greet patients warmly and professionally, obtain ID and insurance information Manage multi-line phone systems, answer inquiries promptly, and transfer calls efficiently using proper phone etiquette, schedule appointments and take messages Support administrative functions including filing, photocopying, and organizing office supplies EMR experience with Athena preferred but we will orient the correct candidate Provide customer support by addressing inquiries via phone or email and ensuring a positive experience for all clients and visitors Requirements Proven experience in office management, clerical work, or as a receptionist in a professional setting is preferred Computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently Bilingual abilities are highly desirable to serve diverse client needs Previous experience with multi-line phone systems and phone etiquette is essential Familiarity with medical receptionist duties is a plus but not required Attention to detail with proofreading capabilities to ensure accuracy in all communications Ability to handle confidential information discreetly while maintaining professionalism at all times Join us as a Front Desk Receptionist and become an integral part of our team dedicated to delivering outstanding service! This role offers a vibrant work environment where your organizational talents and customer service skills will shine. We value your contribution and are committed to supporting your growth within our organization.