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Home Care Receptionist/ Adminstrator

SERENITY CARE AT HOME

Danbury, CT Job Details Full-time $20 an hour 6 hours ago Benefits Opportunities for advancement Qualifications Spanish Phone communication Service scheduling Staff scheduling Filing Team scheduling English Administrative experience Schedule creation Productivity software Office management Office phone management Full Job Description We are looking for someone who can help keep our office running smoothly while providing excellent communication and support to our clients, caregivers, families, and applicants. Previous home care, healthcare scheduling, recruiting, or administrative experience is strongly preferred. Responsibilities Answer and manage incoming office calls professionally Communicate with clients, families, caregivers, and applicants Assist with caregiver scheduling and maintaining weekly schedules Handle scheduling changes, caregiver call-outs, and open shifts Contact available caregivers to fill open cases and shifts Follow up with caregivers regarding availability and assignments Review caregiver applications and contact qualified applicants Schedule interviews and assist with recruiting Assist with caregiver onboarding and orientation Follow up on missing onboarding documents and requirements Maintain organized caregiver and client files Assist with new client intake and administrative setup Collect and review caregiver timesheets Follow up on missing timesheets, signatures, and documentation Assist with payroll preparation and administrative paperwork Scan, copy, file, mail, and organize documents Maintain confidentiality of client and employee information Communicate important issues to management Help maintain a clean, organized, and professional office Complete other administrative responsibilities as needed What We Need We are looking for someone who is: Dependable and punctual Highly organized and detail-oriented Strong with scheduling and problem-solving Comfortable making and receiving a high volume of phone calls Comfortable contacting caregivers to fill open shifts Able to handle last-minute schedule changes calmly Good at following up and completing tasks Professional when communicating with clients and caregivers Able to multitask in a fast-paced environment Comfortable using computers, email, calendars, and office software Able to work independently without constant supervision A team player who is willing to help where needed Preferred Experience Home care agency experience strongly preferred Caregiver scheduling experience preferred Healthcare administrative experience preferred Recruiting or applicant screening experience is a plus Microsoft Office/Google Workspace experience Bilingual English/Spanish is a plus Schedule & Pay Full-Time 40 hours per week Monday-Friday $20.00 per hour In-person position What We Offer Consistent full-time hours Monday-Friday schedule Training and one-on-one support 90-day performance evaluation Supportive and growing team environment Opportunity for advancement as our company grows Opportunity to learn scheduling, recruiting, client coordination, payroll support, and other areas of home care operations About Serenity Care at Home Serenity Care at Home is a growing non-medical home care agency committed to helping seniors and individuals remain safe, comfortable, and independent at home. We are looking for someone who wants to become an important part of our office team. This is not simply a front-desk position. The person in this role will help with scheduling, recruiting, caregiver communication, client support, and the daily administrative operations that keep our agency running successfully.

Job Type:

Full-time Pay:

$20.00 per hour

Expected Hours:

40 per week

Work Location:

In person

Pay:

$20.00 per hour Expected hours: 40.0 per week

Language:

English & Spanish (Required)

Work Location:

In person