Front Desk Receptionist

We are seeking a kind, professional, and motivated front desk receptionist to join our busy acupuncture practice. Our mission is to provide holistic healthcare to as many people as possible, and this role is perfect for someone who thrives in a dynamic, patient-centered environment and is excited to grow with a practice over time.

Growth Opportunity:

This role is ideal for someone seeking a long-term position in healthcare administration. While the position begins at 25 hours per week , we are actively growing—including the recent opening of our third location—and hope to expand this role into a full-time position as patient demand increases. Schedule Weekday availability required between 8:00 AM - 5:00 PM Evening and weekend hours helpful, but not required Hours will start at 25 per week, with the opportunity to increase over time Compensation Starting at $20/hour What You'll Do This is a dynamic, fast-paced role where you'll be balancing phones, patient check-ins, scheduling, and communication while maintaining a calm, welcoming presence.

Responsibilities include:

Greeting patients and creating a warm, peaceful first impression Managing phone calls, emails, and scheduling across multiple providers and locations Collecting and organizing patient information accurately Assisting with insurance-related questions (training provided) Processing payments and maintaining electronic health records Supporting practitioners by helping keep treatment rooms and common areas clean and organized Contributing to a smooth, collaborative workflow across the team What We're Looking For Strong multitasking skills with a calm, professional demeanor Tech-savvy and comfortable learning new systems and software Quick learner, especially with health insurance concepts Excellent communication skills (phone, in-person, email, text) Detail-oriented and highly organized Team player who collaborates well with others Strong problem-solving skills and ability to work independently when needed Commitment to patient privacy and HIPAA compliance Willingness to assist with light cleaning and maintaining a peaceful clinic environment This Role is a Great Fit if you: Are looking to grow into a full-time role in a healthcare setting Enjoy building relationships with patients and being a consistent, welcoming presence Are excited to learn medical administration and insurance processes Thrive in a fast-paced, team-oriented environment Appreciate holistic health and wellness Preferred Qualifications Associate's or Bachelor's degree preferred Experience in a HIPAA-compliant setting strongly preferred Experience in a multi-provider or multi-location medical practice strongly preferred How to Apply Step 1: Complete our interest form: https://docs.google.com/forms/d/e/1FAIpQLSdnpJJGXiczmPKFlTA2EgJWz1Fbcs5jiKOk_nDs25Bskeljdg/viewform Step 2: Email Kristin, Practice Manager, at kristin@ctfamilyacupuncture.com with your resume and a brief introduction. Only applicants who complete both steps will be considered.

Please note:

To protect patient privacy and maintain professional boundaries, we are unable to consider applications from current patients of the clinic. Hiring Process Step 1: Brief Zoom interview Step 2: In-person shadow shift

Target Start Date :

Mid-August This process allows both you and our team to ensure the role is a strong mutual fit. We are a close-knit, collaborative team that values kindness, communication, and supporting one another. As our practice continues to grow, we're excited to invest in someone who wants to grow with us and become a long-term part of our team.

Pay:

From $20.00 per hour

Education:

Associate (Preferred)

Experience:

Medical administrative support: 1 year (Preferred) Ability to

Commute:

Wethersfield, CT 06129 (Required)

Work Location:

In person