Front Desk Admin

TO APPLY

•SEND

RESUME TO OPPORTUNITIES

@SCASSOC.

NET Compensation:

$18•$20 per hour

Work Schedule:

Monday•Thursday 8:30•5:30

Position Start:

Date September 4, 2025

Benefits:

Retirement Plan (6% Employer Paid),

Medical Premium Reimbursement, Tuition Assistance, Employee and Family Life Insurance, Maternity and Paternity Leave, Paid Time Off, Paid Holidays, Long and Short Term Disability Employment Type:

Full-Time Description of the

Role:

We are a public accounting firm in Middletown, DE that is looking for a permanent front desk administrator. The ideal candidate we are looking for: Can prioritize many tasks Possesses a tech forward approach and broad understanding of a cloud working environment Has great organizational and time management skills Has the ability to effectively operate copiers, scanners, etc. Can comfortably operate a multi-line phone system Is a delight to work with Feels a sense of loyalty to their coworkers Values long term relationships Enjoys continually learning new things Actively seeks additional work when assigned tasks have been completed Believes in establishing and following procedures for optimum client continuity Is a great communicator and has an eye for detail Is professional and confident communicating with clients and peers in person, by phone, and/or email Is comfortable asking for help or direction when needed Is proactive and a team player Is available to work 9am•5pm Monday•Friday (40 hours per week) The ideal candidate does not: Disregard deadlines or postpone deadlines Allow distractions to detract from the clients' needs Overstate experience or understanding React defensively to problems or blame others Believe that they have learned all there is to know Speak about our clients' confidential business or confidential firm information Experiences that are helpful: Experience in a tax or accounting office or in banking Experience with Accounting CS or Creative Solutions, PracticeCS, and FileCabinet CS Extensive experience with Microsoft Office, especially Outlook calendars Specific responsibilities include: Managing incoming and outgoing mail and client drop box Professionally conducting incoming phone calls with clients Quickly managing, scanning and routing incoming client documents Accepting and accurately posting client payments Providing excellent and accurate client service via in person, telephone and email interactions Maintaining an excellent reception area for our clients Efficiently binding financial reports, tax returns and other client deliverables Promptly and professionally greeting clients Assisting clients with appointments, managing calendars, and gathering documents for the day's meetings Coordinating and managing the establishment of client portals for new and existing clients and providing ongoing support regarding those portals Providing effective direct support to Director and the Practice Manager to enhance the value they are able to provide to our clients Providing general support to the office operations in miscellaneous other tasks and responsibilities to promote efficient operation of the

Firm About SC Associates:

We are a fast growing and fast paced public accounting firm in Middletown, DE with a non-traditional outlook. We are looking for enthusiastic professional staff to grow our team and will love to help small businesses navigate regulations and reporting by working in the trenches with our clients and our internal team. Our staff are our biggest assets and we continually invest in their skills and growth. In turn, our staff are integral to our growth and included in the conversations about management decisions and the best direction for our firm and our clients.